Wild & Nourish – Privacy Policy

Effective Date: 22 May 2026

Wild & Nourish is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

1. Who We Are

Wild & Nourish provides holistic wellbeing services, treatments, workshops, and related information designed to support relaxation, self-care, and overall wellbeing.

For the purposes of data protection law, Wild & Nourish is the data controller responsible for your personal information.

2. Information We Collect

We may collect and process the following information:

Information You Provide

Name
Email address
Telephone number
Postal address (if provided)
Appointment and booking information
Health and wellbeing information relevant to the services you receive
Information submitted through contact forms, consent forms, or questionnaires

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type
Device information
Website usage data
Cookies and similar technologies

3. How We Use Your Information

We use your information to:

Respond to enquiries
Manage bookings and appointments
Deliver services safely and appropriately
Maintain client records
Send appointment confirmations and reminders
Communicate important service updates
Improve our website and services
Meet legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

4. Health Information

Some services may require you to provide health-related information.

This information is collected solely to:

Assess suitability for services
Ensure client safety
Provide appropriate care and support

Health information is treated as confidential and handled with additional care and security.

5. Marketing Communications

We may send you information about services, events, workshops, or wellbeing-related updates if you have chosen to receive such communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided or by contacting us directly.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers where necessary to operate our business, including:

Website providers
Booking systems
Payment processors
Email service providers

Information will only be shared where necessary and appropriate safeguards are in place.

We may also disclose information where required by law.

7. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, disclosure, or alteration.

While we take security seriously, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Maintain appropriate business records
Meet legal, insurance, or regulatory requirements

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw consent where consent is relied upon
Request a copy of your information in a portable format

To exercise any of these rights, please contact us using the details below.

10. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.

You can manage or disable cookies through your browser settings.

11. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact: victoria@wildandnourish.com